How to Make a Windscreen Insurance Claim in New Zealand

Is Windscreen Damage Covered?

In most cases yes. Comprehensive insurance in New Zealand typically covers windscreen damage — sometimes with no excess at all, particularly for chip repairs. Check your policy or call us and we'll check for you.

What Types of Damage Are Covered?

• Stone chip or crack in the windscreen
• Smashed windscreen
• Broken side or rear window
• Sunroof glass damage

The Process — Step by Step

• Step 1: Call us on 0800 757-985 or fill in our online enquiry form
• Step 2: We contact your insurer directly to verify cover and confirm any excess
• Step 3: We book a technician to come to your location across Auckland
• Step 4: We invoice your insurer directly — you pay only your excess if applicable

What Information Do You Need?

Your policy number, vehicle registration, and a description of the damage. You don't need to have already lodged a claim — we can start that process on your behalf.

Which Insurers Do You Work With?

We work directly with 36+ providers including AA Insurance, AMI, State, Vero, NZI, QBE, IAG, and many more. Call us if you don't see yours listed.